Deputy Team Leader


£22,000 - £25,000 (pro rata)
Full time / minimum of 28 hours a week

We are looking to recruit two Deputy Team Leaders to assist in the management, operation, and smooth running of the service, alongside the current Team Leaders.

Deputy Team Leaders make a significant contribution to the leadership of the Family Support Worker team to ensure the families receive a professional, effective service whilst with us.

Duties include, but are not limited to:

  • Working as part of the assessment team under the guidance of the Safeguarding Manager and Responsible Individual, to ensure the safety of children and parents at Orchard House. Each child’swelfare is paramount.

  • Work on shift to support the FSW rota.

  • Having a full understanding of the procedures of Orchard House and being competent in conducting all professional activities according to the procedures. This includes ensuring key issues such as fire logs, medication records, and first aid boxes are up to date, fit for purpose and recorded appropriately.

  • Ensuring feedback is regularly invited and recorded from families. Ensure that any issues or patterns are raised with the Team Leader in a timely manner.

  • Taking a lead on the day to day running and administration of their designated house. This may include, for example, weekly planners, shopping lists, and laundry cupboards.

  • Undertaking significant supervisory responsibilities and assisting in the recruitment, induction, training, and ongoing support of FSWs. Helping to ensure that the Family Support Team work in accordance with the policies, practices, and procedures of Orchard House.

  • Contributing towards staff reviews and appraisals. Ensuring that any issues or concerns are appropriately flagged to the Team Leader and HR Advisor.

  • Work closely with the HR Advisor to ensure a timely response to Family Support Worker requests for annual leave with due consideration of the rota.

  • Attending meetings in line with rota requirement, for example all Monthly Teniors meetings, alternate Assessment Team Meetings, and case mapping where possible.

  • Ensuring the effective operation of the service in the houses at all times. This responsibility includes providing additional staff cover when essential for the safe running of the service, and contributing towards the on-call team as Orchard House operates a 24-hour 365-day service.

  • Participating as a member of the Assessment Team to ensure high standards of service delivery, effective communication, continuity of practice, and practical peer support / feedback.

  • Encouraging and facilitating Family Support Workers to attend mandatory training, and contributing towards training colleagues in line with your role and experience.

  • Provide shadow shifts for new FSW’s and role model behaviours and expectations.

  • Deputise for the Team Leader when necessary, i.e. at planning meetings

  • Ensuring high standards of accommodation and the safety of the environment are maintained at

    all times, and liaising with the Team Leaders and Estates Manager as required.

The Deputy Team Leader will need to work flexible in response to service need and provide direct family support as required.

The expectation is to work 1 in 2 weekends, however, 1 in 4 weekends will be off shift in the house to support the team (time off will be taken the following week to account for weekend working). Further details about working hours are provided within the job description.

How to apply

For further information or an informal chat contact us here or phone Fiona Barker on 01823 351 785.

To apply, please see the applicant letter, job description, person specification, safeguarding policy and complete an application form.

Please note we require a full application to be completed, even if you have sent us a CV and a covering letter.

Orchard House is committed to safeguarding children and promoting the welfare of children and their families. These posts are subject to an enhanced DBS check.


We treat all personal data that you have provided us in strict confidence and will only process this information in accordance with our Job Applicant Privacy Notice. This explains what information we might hold in respect of you, the purpose for which we hold it, and your rights in relation to it.

If you have any queries with regards to this, please write to the Human Resources Departments, Orchard House Family Assessment Centre, 60 Staplegrove Road, Taunton, Somerset, TA1 1DJ.