Family services
administrator

SALARY: £25,000 - £26,500
FULL-TIME PERMANENT ROLE

We are looking for a highly organised, friendly, and professional Family Services Administrator to support our Assessment and Business Teams.

As the welcoming face of our service, you will provide reception and administrative support, coordinate diaries and family planners, liaise with professionals and families, and help ensure the smooth day-to-day running of our offices and assessment services. The role also includes occasional childcare support during appointments.

This is a varied and rewarding opportunity within an Outstanding-rated service, ideal for someone who is organised, compassionate, resilient and committed to supporting vulnerable families. 

Key Responsibilities:

  • Reception and visitor support

  • Administrative support for assessment and business teams

  • Managing calendars, records and family planners

  • Liaising with professionals and external agencies

  • Providing childcare during appointments when required

  • Maintaining safeguarding, GDPR and health & safety standards

The ideal candidate will be proactive with strong communication skills and confidence using IT systems and technology. They will be professional, discreet and compassionate, able to work independently, adapt to changing demands, and maintain a calm and resilient approach in challenging situations.

How to Apply

We are always happy to hear from interested candidates. For an informal discussion about the role, please contact Bryony or Sophie on 01823 351785.

To apply, please see the Application Pack, Application Form and Safeguarding Policy. 

Completed applications should be sent to recruitment@orchardhousefac.co.uk. Please note that we require a full application to be completed, even if you have sent us a CV and covering letter. 

Closing Date: Wednesday 12 August, 0900

ORCHARD HOUSE IS COMMITTED TO SAFEGUARDING CHILDREN AND PROMOTING THE WELFARE OF CHILDREN AND THEIR FAMILIES. THIS POST IS SUBJECT TO AN ENHANCED DBS CHECK.

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