Family support Worker


The role of Family Support Worker remains focused on the needs of the child at all times and is aware that the needs of the child and safeguarding are paramount.

You will be working directly with families with complex needs, undertaking supported assessments at the centres and in the community.

The main duties and responsibilities include:

  • Safeguarding, caring for and supporting children and parents when the parents might be experiencing difficulties for a variety of reasons.

  • Helping parents to enhance their parenting skills by encouraging, teaching, modelling and supporting parents in a number of specific parenting tasks as recommended by the Assessment Team at Orchard House.

  • Assessing the level and type of support that is required by a parent or child at any time and ensuring that the appropriate level of monitoring is provided for each family, in line with their placement plan.

  • Working collaboratively with the wider assessment team, seeking further information, advice or support when necessary.

  • Recording accurate and objective information with regards to the functioning and behaviour of both children and their parents.

  • Giving feedback to families.

We operate regular shifts each day to ensure 24 hour coverage, 7 days per week. The expectation would be working every other weekend and if working waking nights you would be expected to also do at least one shift during the day

In recent years our Family Support Workers have progressed on to run specialist workshops, to become Social Work Assistants and to start their professional Social Work training..

No qualifications are required as we provide a thorough induction and on-going training and coaching - we are committed to developing your knowledge base and skills. We will financially support you if you are required to undertake a Level 3 Children and Young People’s Workforce Diploma.

How to apply

For further information or an informal chat contact us here or phone Fiona Barker on 01823 351 785.

To apply, please see the applicant letter, job description and person specification, shift patterns, safeguarding policy and complete an application form.

Please note we require a full application to be completed, even if you have sent us a CV and a covering letter.

Orchard House is committed to safeguarding children and promoting the welfare of children and their families. These posts are subject to an enhanced DBS check.

We treat all personal data that you have provided us in strict confidence and will only process this information in accordance with our Job Applicant Privacy Notice. This explains what information we might hold in respect of you, the purpose for which we hold it, and your rights in relation to it.

If you have any queries with regards to this, please write to the Human Resources Departments, Orchard House Family Assessment Centre, 60 Staplegrove Road, Taunton, Somerset, TA1 1DJ.