What help and support will I get?

Families are offered support and help from our team of therapists, family support workers, psychologists and social workers. There are also other organisations you can go to in the local area, and some online resources too.

Support from Orchard House


Family support

We have a team of people to support you who are always available. They are there during the day and night (waking) for you to ask for help, to talk to and to help you keep your baby safe and cared for.

All of our family support workers have qualifications in child care and are also trained by Orchard House to be able to support you respectfully and with kindness.

Every day, the family support workers write down what your child's day has been like, how they have been cared for and what has happened to them.




Workshops are sessions where you learn about skills relating to parenting. There is a programme that we offer every parent, but you can request workshops that you are interested in or you think would be useful by ringing Canon Lodge and asking for Kate.

We use videos, quizzes, discussions to help learning. We also give handouts for you to take away so you can put your knowledge and skills into practice with your baby.

Parents often enjoy doing workshops in groups and learning from each other, but if you would prefer to have them one to one, please say.

  • Budgeting
  • Healthy eating
  • Looking after yourself
  • Weaning
  • Sexual health
  • Healthy relationships
  • Understanding stress
  • Basic first aid
  • Why babies cry
  • Why love matters
  • Childhood illnesses
  • Guidance and boundaries
  • Keeping children safe
  • Routines
  • Play and development
  • Development & milestones

Baby PEEP - Learning Together Programme


—Peep supports parents to create the best start for their children by making the most of everyday learning opportunities – listening, talking, playing, singing and sharing stories and books.  Spending time with their parents and carers in these ways helps children become confident communicators and active learners. By making learning fun and playful, parents can promote their child’s development across domains

—‘Peers Early Education Partnership’ (PEEP), is a pre-school intervention which aims to increase the educational achievement (especially literacy skills) of disadvantaged children from infancy to 5 years. PEEP strives to form partnerships with parents and carers by recognising and supporting their contribution to children’s learning during their formative pre-school years.'


Circle of security

The Circle of Security® is a creative new programme designed to improve the developmental pathway of children and their parents. It is a video-based intervention that strengthens parents’ abilities to observe and improve their caregiving skills.

Each week of ‘Circle of Security parenting’ builds upon the previous week. It gives parents a way of seeing the different attachment needs of their children (the COS map).  Specifically, parents learn that children need to feel safe and supported in their exploration; reassured that their primary caregiver is there to comfort and protect them; and that their carer can take charge in a kind way. 

The DVD explains each of these needs and gives parents the opportunity to practice recognising the same in the short clips.

Guided footage learning

A Guided footage session is a relationship based session where the parent is guided to think about and talk about video clips of their own successful interactions with their child/ren. 

The aim of the session is to give individuals a chance to reflect on their interactions, drawing attention to elements that are successful, and supporting parents to make changes where desired.

This type of help is useful for parents who don't like talking about things, or who find being 'taught' difficult. It is shared rather than prescriptive, and empowering rather than de-skilling.  It highlights strengths and potential, rather than problems or weaknesses. 


Any parent at Orchard House can ask to see our counsellor, Rachel Farrington. Rachel offers a private and confidential space for you to have some emotional support and some time just for you.


We have a team of psychologists who are able to offer therapeutic support for parents and children.  Sometimes parents have had assessments before they come to Orchard House and these have made recommendations for therapy. We can provide this therapy, although we will need to make sure that it is the right time for you to do this.

Your therapy needs to be a safe place for you to be able to talk about important things and your therapist will be very respectful of this. However, your therapist will talk to the rest of the team at Orchard House about how things are going in therapy, and if there is anything that has come up that might affect your safety or the safety of your child.

Local support

We have local AA and NA groups in Taunton. Click on the logo for their websites and to search for meetings.