"Feedback to parents is delivered sensitively and respectfully by staff in a child-focused manner. The family centre continues to use the ‘signs of safety’ model and are leading innovators in this area of practice. Using this method helps families and to more easily understand why they are being assessed, what areas of parenting are being focused on and what changes need to happen. Clearly written information is made available regularly and parents are clear about what progress they have made and what aspects of their parenting need to improve." OFSTED

Grace Alexander